Preanalytical Errors: real people real suffering
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Proper Patient Identification: make no exceptions!
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How to draw blood using a tube holder
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How to draw blood using a syringe
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How to draw blood using a butterfly needle
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The Order of Draw: why you MUST follow it
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Nightmare on Phlebotomy Street
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Is that tube full?
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Positioning pediatric patients
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Pumping the fist: a really bad idea
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